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There's problem with my hay order, what should I do?

We’re so sorry for the inconvenience!. Please don't dispose of the package or product before contacting customer service. Details and photos of your concern and product will be greatly appreciated. Photos and videos can be emailed, or texted to 855-9

What Types of Hay Do We Sell?

We know the different types of hay can be confusing, from 2nd Cutting Timothy Hay to Alfalfa Hay and everywhere in between. At Small Pet Select, we know exactly which hay your small animal needs to stay happy and healthy. Hay is categorized by its us

What is Grass Hay?

Grass hay is the tasty, soft hay that most small pets gobble right up and it provides just the right amount of fiber, protein, and fat. The high levels of fiber are super necessary for helping the digestive system, keeping everything moving as it sho

Benefits Of Hay For Guinea Pigs

Feeding your guinea pigs hay has numerous advantages. Perhaps most importantly it helps them regulate digestion, ensuring that their food is processed properly. Without it, your cavies can develop stomach problems such as diarrhea. Hay is quite abras

Is your hay GMO-free?

Yup, it sure is. Our hay (and, of course, the seeds it is grown from) are GMO-free.

What is the best way to store hay and how long will it stay fresh?

Hay will remain fresh for a long time if it's stored properly in a cool, dry location, is not-over-handled, and away from direct sunlight. In other words, the worst enemies of hay are exposure to moisture, exposure to sunlight, and excessive handling

How much hay should my animal be eating?

If you're trying to figure out how much your pets will eat, the truth is they are all different... some are bigger so they need more hay while others just have bigger appetites. Your rabbit should eat a compact pile the size of their bodies every day

Why does my pet need to eat hay?

Veterinarians recommend that grass hay make up 70-80% of a small animal's diet (in this case, we are talking about rabbits, guinea pigs, and chinchillas). Providing quality grass hay is extremely important for two primary reasons:  1) Your Pet Requir

What kinds of hay does Small Pet Select sell?

We're super excited: we now have multiple options of hay to choose from. See below for our current hay products and a brief description of them. You can also go to the main hay page on our website: https://shop.smallpetselect.com/collections/hay. Can

Can you send me a sample?

We offer 12 oz. sizes of our hay varieties. There's a pull-down menu for each hay variety and the last choice is the 12 oz. If you have concerns, read through the reviews on our website (there are literally hundreds of them). These reviews are all au

My rabbit is older. Do I need to do anything special?

We've got a great free ebook all about Elderbuns right here.

What is the difference between 1st, 2nd, and 3rd cut timothy hay?

Glad you asked!. We've got it all explained in this blog.

What kind of hay does my animal need?

We've got great info for you right here: https://smallpetselect.com/blog/types-hay-use

Do I need more than one type of hay? Is variety important?

We are big believers in variety. Here are some blogs to explain why variety and the opportunity to forage are so important to little animals.

How does hay get moldy? Is moldy hay safe?

Hay is a plant; it's a natural product and it can be sensitive to light and ventilation conditions. Our hay is hand-packed, so we know that when it leaves our facility, it is lovely and fresh. We even pack in boxes, not plastic, so the hay can breath

What is your substitution policy for Thrifty Thursday?

Unfortunately, we cannot make substitutions to our Thrifty Thursday promotions. Please watch your inbox for future Thrifty Thursday offerings... they're constantly changing. If you have more questions, please contact Customer Service and we'll be hap

What is your substitution policy for bundles/combos?

We cannot make substitutions in current bundles/combos, but are continuing to offer new bundles/combos in response to customer requests and product demands. If you have an idea, let us know!. If you have more questions, please contact Customer Servic

Can my rabbit eat Alfalfa Hay?

With so many options available, it can be difficult knowing what rabbits can and can’t eat. One question that often comes up is: should rabbits eat alfalfa?    Pets over a year of age should only be fed alfalfa as an occasional treat; after one

How does Small Pet Select determine box weight for hay?

Hay weights are based on net weight. Our scales are set to deduct the box weight, ensuring our customers are getting the product's full weight. If you have concerns with order weights, please weigh your box (bathroom scale is fine). If your order doe

How much hay should I order?

In general, when ordering, we recommend buying anywhere from a 1-6 month supply. Of course, everyone has their own preferences. Always good to keep an extra supply of food on hand incase of unexpected circumstances beyond your control - life happens.

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