How to Manage or Edit Your Autoship SubscriptionUpdated 9 days ago

You can manage your Autoship subscription through your Small Pet Select account. Depending on the subscription and the timing of the request, you may be able to adjust delivery frequency, change products or quantities, pause future shipments, update payment information, change the shipping address for future Autoship shipments, or cancel the subscription.

Managing your Autoship subscription

Use your Small Pet Select account to review your available Autoship options, select the subscription you want to manage, and save any available changes. You can also go directly to your Autoship portal.

An order that has already been created or entered processing may not be changeable.

Updating your shipping address

Update your shipping address through your Small Pet Select account. The updated account shipping address syncs to your Autoship subscription for future Autoship shipments. You do not need to maintain or update a separate Autoship shipping address.

Changing your account address does not change an order that has already been created or entered processing or fulfillment.

Need help?

Contact our Customer Success team if you need help with your Autoship account, an upcoming Autoship order, or a subscription change.