Rewards Points & Promo Codes

We love helping pet parents save a little hay while spoiling their furry family members. Here’s everything you need to know about rewards points, promo codes, and discounts at Small Pet Select.

Rewards Program (Points)

You’ll earn rewards points every time you shop with us!

• Earn 1 point for every $1 spent
• Redeem points for discounts:
  • 100 points = $5 off
  • 200 points = $10 off
  • 300 points = $15 off
  • 400 points = $20 off (maximum redemption per order)

When you redeem your points, you’ll receive a unique discount code to use at checkout. The code is also emailed to you automatically.

➡️ Redeem your points here

Do Rewards Points Expire?

Yes. Rewards points expire 6 months after they’re earned.

If your points seem to have disappeared, they were most likely removed through the automatic expiration process. You can review your rewards history in your rewards dashboard to see when points were earned, redeemed, or expired.

If something doesn’t look right, contact us and we’ll gladly take a closer look.

Can I Use Rewards Points on Auto-Ship Orders?

Rewards points and promo codes can only be applied to one-time purchases.

Because Auto-Ship orders already receive discounted pricing, additional discount stacking is not available.

If you’d prefer to use a promo code or rewards discount, you can:

1. Pause or skip your Auto-Ship
2. Place a one-time order instead
3. Apply your discount code at checkout

Why Isn’t My Promo Code Working?

Here are the most common reasons a code may not apply:

• The item is part of an Auto-Ship order
• The code has already been used
• Another promotion or discount is already applied
• There’s a discounted pop-up item in your cart
• The item is already heavily discounted, such as Value Choice Hay

Some promotions also have expiration dates, minimum purchase requirements, or product exclusions.

➡️ View Discount Code Exceptions

Military Discount

We’re honored to offer a 10% military discount through VerifyPass for active military members and veterans.

➡️ Apply for Military Discount Here

Once verified, VerifyPass will email you a one-time-use code to enter during checkout.

Please note:

• Military discount codes cannot be combined with Auto-Ship pricing
• Codes are controlled and issued directly through VerifyPass

If you’re having trouble receiving your verification code, we recommend checking your spam or junk folder as well.

Need Help?

If you have questions about rewards points, discount codes, or checkout issues, our team is always happy to help. Reach out to us here and we’ll hop right in!