Like all paper bedding suppliers, we determine paper bedding by volume, not by weight. We do this because different paper beddings are made of different materials, and weight doesn’t really have much meaning; paper bedding is a compressed product.
Because we hold ourselves to super high standards and want you to feel confident that you’re getting the right amount of bedding, we test for volume accuracy three times per day. Yep, you heard that right… three times per day.
Packages will likely always vary by weight (natural paper bedding expands less and weighs more, where white paper bedding expands more and weighs less), but we’ll get you the volume that you ordered, which can be found on our site and on our packaging.
For assistance, please contact Customer Service.