Store Credit, how does it work?

Store credits do not have an expiration date. Woohoo!

However, some exceptions to the store credit policy exist. Please see the policy exceptions below:

  • Store credits can only be used on one-time orders, not on Auto-Ship orders as they are already at a "pawsome" discounted price 
  • As with all our orders, the $15 minimum purchase (after coupon/discount/credit is applied) must be met.
  • The system can only apply one discount/credit code per order, no additional discounts may be added.


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