We’re so sorry for the inconvenience! Please contact Customer Service immediately so we can quickly find a resolution for you.
Please do not dispose of the package or product before contacting customer service. Photos of your concern and product will be appreciated.
Photos should show:
- Product in the original packaging. While close up shots are helpful, we would like to see the entire box and contents.
- If damaged - photos of the exterior box and interior contents
Photos and videos can be emailed, texted or uploaded right here through our help widget.