100% Satisfaction GuaranteeUpdated 2 days ago

We stand behind the quality of our products. If you or your pet aren’t happy with your order, please contact us within 14 days of receipt and we’ll work with you to make it right.

Please note: Our Satisfaction Guarantee does not apply to subscription boxes (such as the Bunny Box or Piggy Box) or Value Choice Timothy Hay. These products are excluded from our Satisfaction Guarantee and return policy and cannot be returned, refunded, or exchanged.
See our Discount Code Exceptions for details on pricing and discount eligibility for Value Choice Timothy Hay.