If you are not fully satisfied with your purchase, you may request a return within 14 days of receipt for most products. We do not accept returns on:. Opened food items, treats, or bedding. Opened hay, for health & safety reasons. Shipping costs are
Picky Pet Promise - Satisfaction Guarantee. We stand behind the quality of our products — it’s all part of our Picky Pet Promise, also known as our Satisfaction Guarantee. If you or your pet aren’t happy with your order, contact us within 14 days of
At Small Pet Select, we’re committed to getting fresh products to you as quickly as possible. We ship from three strategic U.S. locations — Arizona, Kentucky, and Washington — to help ensure fast delivery. Orders received before 7 PM EST: processed a
At Small Pet Select, we’re committed to ensuring your orders arrive as smoothly and quickly as possible—even when weather, holidays, or other disruptions impact delivery. Here’s the latest on how these events may affect shipping. Everything is Pawsom
Expedited Shipping Options and Special Handling Requests. For expedited shipping or special handling order requests, please call our customer service team at 855-981-8080 so we can take your order over the phone. This ensures we can coordinate with o
At Small Pet Select, we want your package to arrive safely and quickly. To help make that happen, here are a few important things to know about shipping addresses and delivery methods. Unfortunately, our primary carriers—UPS and FedEx—do not deliver
We want to be upfront about the few situations where our regular policies don’t apply. This page brings together all our exclusions for the Picky Pet Promise, returns, and discount codes so you have everything in one place. Our Picky Pet Promise mean