Shipping Fulfillment and Updates: Weather, Holidays, and Carrier ImpactsUpdated a month ago

At Small Pet Select, we’re committed to ensuring your orders arrive as smoothly and quickly as possible—even when weather, holidays, or other disruptions impact delivery. Here’s the latest on how these events may affect shipping.

Current Updates

Everything is Pawsome!

Labor Day (September 1, 2025)

• Our Customer Service team and warehouses will be closed on Labor Day.

• Some of our warehouses may still be working behind the scenes, but UPS and USPS will not be picking up or delivering that day.

• Orders placed during the holiday will begin moving again the following business day.

• Auto-ship orders will continue to process automatically according to your schedule. For full details, please see our Auto-Ship Terms, Conditions & Cancelation Policy .

Warehouse Operations

• Weekend Closures
  Most of our warehouses are closed on weekends, so orders placed during this time will begin processing on Monday. However, our WA and KY warehouses operate with a half-day schedule on Sundays, allowing some orders to begin processing earlier and reducing potential delays.

• Flexible Fulfillment
  Your order may be split and shipped from a different warehouse depending on stock availability. This helps minimize delays and get your pet supplies to you faster.

Carrier Updates

UPS 

• For updates: Visit UPS Service Alerts.
  

FedEx

• For updates: Visit FedEx Service Alerts.

USPS

• For updates: Visit USPS Service Alerts

Plan Ahead: Tips for Smooth Deliveries

We know your small pets count on us (and you) to keep their favorite supplies on hand. Here’s how to plan ahead:

• Order Early
  Stock up on hay, bedding, and other essentials to account for potential delays.
• Track Your Package
  Use the tracking link in your confirmation email for the latest updates on your order.
• Choose Reliable Shipping
  Orders over 5 lbs qualify for UPS Ground, which is often the fastest and most dependable shipping option.

We’re Here for You

We understand that delays can be frustrating, but rest assured, we’re doing everything we can to deliver your pet supplies quickly and safely. If you have questions or concerns, our team is ready to assist. 🐾

Thank you for trusting us to care for your small pets. Stay safe, and give them an extra cuddle from all of us at Small Pet Select! 💚