Shipping Fulfillment and Updates: Weather, Holidays, and Carrier ImpactsUpdated 34 minutes ago
At Small Pet Select, we’re committed to ensuring your orders arrive as smoothly and quickly as possible—even when weather, holidays, or other disruptions impact delivery. Here’s the latest on how these events may affect shipping.
Warehouse Operations
Weekend Closures
Most of our warehouses take a little weekend break, so orders placed during that time start processing on Monday. Our KY warehouse, though, works a half-day schedule on both Saturdays and Sundays, and our WA warehouse runs a half-day on Sundays. This helps a few orders hop into processing a bit earlier and keeps things moving along smoothly.Flexible Fulfillment
Your order may be split and shipped from a different warehouse depending on stock availability. This helps minimize delays and get your pet supplies to you faster.
Carrier Updates
UPS
Northeastern U.S. Service Impacted by Severe Weather
UPS services across the Northeastern United States may be impacted by severe winter weather. While UPS facilities are providing pickup and delivery services as conditions permit, delays are possible, specifically in Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, and Rhode Island.
The safety of our employees is our priority, while minimizing effects on service. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as possible.
Track your package for the status of your shipment and continue to check ups.com for the latest information on service delays.
Note that the UPS Service Guarantee does not apply to shipments affected.
- For updates: Visit UPS Service Alerts.
FedEx
- For updates: Visit FedEx Service Alerts.
USPS
Last update: Feb. 22, 2026, 6:30 p.m. ET
Winter weather impacting delivery
Winter weather in the Western, North Central, and the Northeastern U.S. (California, North Dakota, Nebraska, Minnesota, Wisconsin, Pennsylvania, Massachusetts, Maryland, District of Columbia, New York, New Jersey, Vermont, Rhode Island, New Hampshire, and Maine) may impact the processing, transportation, and delivery of mail and packages.
Service Alerts
Plan Ahead: Tips for Smooth Deliveries
We know your small pets count on us (and you) to keep their favorite supplies on hand. Here’s how to plan ahead:
- Order Early
Stock up on hay, bedding, and other essentials to account for potential delays. - Track Your Package
Use the tracking link in your confirmation email for the latest updates on your order. - Choose Reliable Shipping
Orders over 5 lbs qualify for UPS Ground, which is often the fastest and most dependable shipping option.
We’re Here for You
We understand that delays can be frustrating, but rest assured, we’re doing everything we can to deliver your pet supplies quickly and safely. If you have questions or concerns, our team is ready to assist. 🐾
Thank you for trusting us to care for your small pets. Stay safe, and give them an extra cuddle from all of us at Small Pet Select! 💚