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Shipping Fulfillment and Updates: Weather, Holidays, and Carrier ImpactsUpdated 4 days ago

At Small Pet Select, we’re committed to ensuring your orders arrive as smoothly and quickly as possible—even when weather, holidays, or other disruptions impact delivery. Here’s the latest on how these events may affect shipping.

Current Updates

UPS Weather Delays Affecting KY and Nationwide
Winter Storm Bellamy is currently impacting UPS operations across the United States. Because UPS’s main air hub is in Louisville, KY, these conditions may slow down processing and movement through the network. 

Since our KY warehouse is in the same region, handoffs to UPS may take a little longer until conditions improve. Even if the weather in your area is clear, delays can occur upstream within UPS’s system.

Our Team Is Monitoring Conditions Closely
We’re keeping a close eye on both warehouse operations and carrier updates. If anything changes that could impact your order, we’ll continue updating this page to keep everything as clear and up-to-date as possible.


Warehouse Operations

  • Weekend Closures
    Most of our warehouses take a little weekend break, so orders placed during that time start processing on Monday. Our KY warehouse, though, works a half-day schedule on both Saturdays and Sundays, and our WA warehouse runs a half-day on Sundays. This helps a few orders hop into processing a bit earlier and keeps things moving along smoothly.

  • Flexible Fulfillment
    Your order may be split and shipped from a different warehouse depending on stock availability. This helps minimize delays and get your pet supplies to you faster.

Carrier Updates

UPS 

Severe weather, natural disasters, and other conditions beyond our control can occasionally delay or disrupt our UPS services.

FedEx

Conditions that may impact shipping and delivery services

Whether you’re waiting on a special purchase, shipping goods to customers, or sending that special gift to a loved one, you rely on us. But sometimes we face conditions or situations out of our control that create delivery issues. These can include weather-related shipping disruptions or delays, natural disasters, power outages, special events, and more. 

USPS

Potential disruptions due to winter weather

Winter weather in the Northern Plains, Great Lakes, Ohio Valley and Northeastern U.S. (Montana, North Dakota, South Dakota, Minnesota, Wisconsin, Iowa, Illinois, Indiana, Michigan, New York, Vermont, New Hampshire, and Maine) may impact the processing, transportation, and delivery of mail and packages.

Plan Ahead: Tips for Smooth Deliveries

We know your small pets count on us (and you) to keep their favorite supplies on hand. Here’s how to plan ahead:

  • Order Early
    Stock up on hay, bedding, and other essentials to account for potential delays.
  • Track Your Package
    Use the tracking link in your confirmation email for the latest updates on your order.
  • Choose Reliable Shipping
    Orders over 5 lbs qualify for UPS Ground, which is often the fastest and most dependable shipping option.

We’re Here for You

We understand that delays can be frustrating, but rest assured, we’re doing everything we can to deliver your pet supplies quickly and safely. If you have questions or concerns, our team is ready to assist. 🐾

Thank you for trusting us to care for your small pets. Stay safe, and give them an extra cuddle from all of us at Small Pet Select! 💚

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