Shipping Fulfillment and Updates: Weather, Holidays, and Carrier ImpactsUpdated a day ago

At Small Pet Select, we’re committed to ensuring your orders arrive as smoothly and quickly as possible—even when weather, holidays, or other disruptions impact delivery. Here’s the latest on how these events may affect shipping.

Warehouse Operations

• Weekend Closures
  Most of our warehouses take a little weekend break, so orders placed during that time start processing on Monday. Our KY warehouse, though, works a half-day schedule on both Saturdays and Sundays, and our WA warehouse runs a half-day on Sundays. This helps a few orders hop into processing a bit earlier and keeps things moving along smoothly.

• Flexible Fulfillment
  Your order may be split and shipped from a different warehouse depending on stock availability. This helps minimize delays and get your pet supplies to you faster.

Carrier Updates

UPS 

Severe weather, natural disasters, and other conditions beyond our control can occasionally delay or disrupt our UPS services. .

Track your package for the status of your shipment and continue to check here for the latest information on service delays.

• For updates: Visit UPS Service Alerts.

FedEx

• For updates: Visit FedEx Service Alerts.

USPS

World Soccer Tournament impacting delivery

Impacts from the World Soccer Tournament held in major cities throughout the U.S. (East Rutherford NJ, Inglewood CA, Foxborough MA, Santa Clara CA, Arlington TX, Houston TX, Philadelphia PA, Atlanta GA, Miami Gardens FL, Seattle WA, and Kansas City MO) from June 11 through July 19, may impact the processing, transportation, and delivery of mail and packages.

• For updates: Visit USPS Service Alerts.

Plan Ahead: Tips for Smooth Deliveries

We know your small pets count on us (and you) to keep their favorite supplies on hand. Here’s how to plan ahead:

• Order Early
  Stock up on hay, bedding, and other essentials to account for potential delays.
• Track Your Package
  Use the tracking link in your confirmation email for the latest updates on your order.
• Choose Reliable Shipping
  Orders over 5 lbs qualify for UPS Ground, which is often the fastest and most dependable shipping option.

We’re Here for You

We understand that delays can be frustrating, but rest assured, we’re doing everything we can to deliver your pet supplies quickly and safely. If you have questions or concerns, our team is ready to assist. \ud83d\udc3e

Thank you for trusting us to care for your small pets. Stay safe, and give them an extra cuddle from all of us at Small Pet Select! \ud83d\udc9a