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Shipping Fulfillment and Updates: Weather, Holidays, and Carrier ImpactsUpdated 11 hours ago

At Small Pet Select, we’re committed to ensuring your orders arrive as smoothly and quickly as possible—even when weather, holidays, or other disruptions impact delivery. Here’s the latest on how these events may affect shipping.


Current Updates

  •  None to report



Warehouse Operations

  •  All - Normal operations

  • Weekend Closures
    Most of our warehouses are closed on weekends, so orders placed during this time will begin processing on Monday. However, our WA and KY warehouses operate with a half-day schedule on Sundays, allowing some orders to begin processing earlier and reducing potential delays.

  • Flexible Fulfillment
    Your order may be split and shipped from a different warehouse depending on stock availability. This helps minimize delays and get your pet supplies to you faster.


Carrier Updates

  • UPS 

  • FedEx

     California Wildfires

    Our thoughts are with those affected by the devastating wildfires in Southern California. Our top priority remains the safety and well-being of our team members.

    We appreciate your patience as we experience delays and disruptions due to the hazardous operating conditions in parts of California. FedEx is providing pickup and delivery services throughout the affected area as local conditions and restrictions allow. Contingency plans are in place to serve areas that can be accessed safely.

  • USPS
    Winter storms and severe weather impacting delivery

    • Heavy snow, freezing rain, icy conditions, and severe weather events from the Midwest through the Northeast U.S. (South Dakota, Minnesota, Wisconsin, Michigan, Kansas, Iowa, Missouri, Illinois, Indiana, Ohio, West Virginia, Virginia, Maryland, Delaware, District of Columbia, Pennsylvania, New York, New Jersey, Connecticut, Rhode Island, Massachusetts, New Hampshire, Maine, and Vermont) may impact the processing, transportation, and delivery of mail and packages. Please allow additional time for final delivery of your item.


Plan Ahead: Tips for Smooth Deliveries

We know your small pets count on us (and you) to keep their favorite supplies on hand. Here’s how to plan ahead:

  • Order Early
    Stock up on hay, bedding, and other essentials to account for potential delays.
  • Track Your Package
    Use the tracking link in your confirmation email for the latest updates on your order.
  • Choose Reliable Shipping
    Orders over 5 lbs qualify for UPS Ground, which is often the fastest and most dependable shipping option.

We’re Here for You

We understand that delays can be frustrating, but rest assured, we’re doing everything we can to deliver your pet supplies quickly and safely. If you have questions or concerns, our team is ready to assist. 🐾

Thank you for trusting us to care for your small pets. Stay safe, and give them an extra cuddle from all of us at Small Pet Select! 💚

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