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Shipping Fulfillment and Updates: Weather, Holidays, and Carrier ImpactsUpdated 9 days ago

At Small Pet Select, we’re committed to ensuring your orders arrive as smoothly and quickly as possible—even when weather, holidays, or other disruptions impact delivery. Here’s the latest on how these events may affect shipping.

Warehouse Operations

  • Weekend Closures
    Most of our warehouses take a little weekend break, so orders placed during that time start processing on Monday. Our KY warehouse, though, works a half-day schedule on both Saturdays and Sundays, and our WA warehouse runs a half-day on Sundays. This helps a few orders hop into processing a bit earlier and keeps things moving along smoothly.

  • Flexible Fulfillment
    Your order may be split and shipped from a different warehouse depending on stock availability. This helps minimize delays and get your pet supplies to you faster.

Carrier Updates

UPS 

Severe Weather in Louisville, KY May Cause Package Delays

Severe weather in Louisville, Kentucky has caused a disruption in operations at Worldport, UPS’s main hub in the United States. As a result, scheduled delivery times for a limited number of Air and international packages may be affected.

The safety of our employees is our priority, while minimizing effects on service. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as possible.

Track your package for the status of your shipment and continue to check here for the latest information on service delays.

Note that the UPS Service Guarantee does not apply to shipments affected.

Track your package for the status of your shipment and continue to check ups.com for the latest information on service delays.

FedEx

USPS

World Soccer Tournament impacting delivery

Impacts from the World Soccer Tournament held in major cities throughout the U.S. (East Rutherford NJ, Inglewood CA, Foxborough MA, Santa Clara CA, Arlington TX, Houston TX, Philadelphia PA, Atlanta GA, Miami Gardens FL, Seattle WA, and Kansas City MO) from June 11 through July 19, may impact the processing, transportation, and delivery of mail and packages.

Flooding impacting delivery

Impacts from flooding in the Gulf Coast region of the U.S. (Texas, Louisiana, Mississippi, and Alabama) may impact the processing, transportation, and delivery of mail and packages.

Plan Ahead: Tips for Smooth Deliveries

We know your small pets count on us (and you) to keep their favorite supplies on hand. Here’s how to plan ahead:

  • Order Early
    Stock up on hay, bedding, and other essentials to account for potential delays.
  • Track Your Package
    Use the tracking link in your confirmation email for the latest updates on your order.
  • Choose Reliable Shipping
    Orders over 5 lbs qualify for UPS Ground, which is often the fastest and most dependable shipping option.

We’re Here for You

We understand that delays can be frustrating, but rest assured, we’re doing everything we can to deliver your pet supplies quickly and safely. If you have questions or concerns, our team is ready to assist. 🐾

Thank you for trusting us to care for your small pets. Stay safe, and give them an extra cuddle from all of us at Small Pet Select! 💚

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