We don't have a brick-and-mortar store. Our products are sold online. If you need help placing an order, please contact our Customer Success team. We'll be happy to help!. We have 4 warehouses:. United States. Phoenix, Arizona. Louisville, Kentucky.

<h2 id="where-is-your-store-located">Where is your store located?</h2>We don&apos;t have a brick-and-mortar store. Our products are sold online.If you need help placing an order, please contact our Customer Success team. We&apos;ll be happy to help!<h2 id="where-are-your-warehouses-located">Where are your warehouses located?</h2>We have 4 warehouses:United States<ul><li style="font-size: 16px;">Phoenix, Arizona</li><li style="font-size: 16px;">Louisville, Kentucky</li><li style="font-size: 16px;">Ellensburg, Washington</li></ul>United Kingdom<ul><li style="font-size: 16px;">Scotland (visit our <a href="https://smallpetselect.co.uk/" target="_blank" rel="noopener noreferrer">UK Store</a>)</li></ul>

Location

Thank you for your interest in partnering with us! To apply, please fill out our Export / Distributor Inquiry Form with your business details. Our Export Manager will review your information and contact you to discuss next steps. Pricing, support, an

<h2 id="how-can-i-become-a-distributor-for-small-pet-select">How can I become a distributor for Small Pet Select?</h2>Thank you for your interest in partnering with us! To apply, please fill out our <a href="https://www.powr.io/form-builder/i/31730216#page" target="_blank" rel="noopener noreferrer">Export / Distributor Inquiry Form</a> with your business details. Our Export Manager will review your information and contact you to discuss next steps.<h2 id="what-does-being-a-distributor-include">What does being a distributor include?</h2>Pricing, support, and available resources are discussed individually with each approved distributor. Our team will go over the details with you once your inquiry has been reviewed.<h2 id="is-there-a-minimum-order-requirement-for-distributors">Is there a minimum order requirement for distributors?</h2>Yes, minimum order requirements apply. Our team will discuss order quantities with you as part of the review process.<h2 id="can-i-sell-small-pet-select-products-internationally-as-a-distributor">Can I sell Small Pet Select products internationally as a distributor?</h2>International distribution is reviewed on a case-by-case basis, including regions where we already have established distribution.We do not authorize independent resellers to sell our products on online marketplaces such as Amazon, Walmart, eBay, or TikTok Shop. Any Small Pet Select listings on those platforms are managed by us or our authorized partners.<h2 id="how-do-i-contact-the-team-about-a-distributor-inquiry">How do I contact the team about a distributor inquiry?</h2>If you have questions about your inquiry, please contact our Customer Success team and we&apos;ll connect you with the right person.

Export Distributor Inquiries

Yes. If you qualify for tax-exempt status, we're happy to help you make your purchase without the added sales tax. Before making your purchase, please email us a copy of your tax-exempt certificate or documentation. Our team will review your document

<h2 id="can-i-make-a-tax-exempt-purchase-at-small-pet-select">Can I make a tax-exempt purchase at Small Pet Select?</h2>Yes. If you qualify for tax-exempt status, we&apos;re happy to help you make your purchase without the added sales tax.<h2 id="what-do-i-need-to-do-to-make-a-tax-exempt-purchase">What do I need to do to make a tax-exempt purchase?</h2>Before making your purchase, please <a href="https://help.smallpetselect.com/en-US/contact" target="_blank" rel="noopener noreferrer">email us</a> a copy of your tax-exempt certificate or documentation. Our team will review your documents and follow up with next steps.<h2 id="how-long-does-it-take-to-process-my-tax-exempt-status">How long does it take to process my tax-exempt status?</h2>It usually takes about 1 business day to review your documents and confirm your status.<h2 id="will-my-tax-exempt-status-apply-to-all-my-purchases">Will my tax-exempt status apply to all my purchases?</h2>Once your tax-exempt status is confirmed, it will apply to all your future purchases with us. Just log in to your account and the system will automatically recognize your tax-exempt status.

Tax-Exempt

Reach out to our Customer Support team via email

Talk To A Fellow Pet Pawrent!
Customer Support available:
Monday-Friday 08:00 AM - 08:00 PM EST

Small Pet Select Wholesale Store

Export / Distributor

Back to Store

Small Pet Select Amazon 

YouTube

Main Website

Small Pet Select

About Us

Frequently Asked Questions

Small Pet Select - Awarded Small Pet Food Product of the Year 2023 by Pet Innovation Awards!

Small Pet Select - Named a Best Petcare Brand by Newsweek and Statista 2022

Warehouse Locations

Customer Service Hours

Cruelty-free shopping

Donation Requests

Meet "Timothy" (AI Agent)

Behind the Brand

Our Story

Meet Our Vet - Dr. Brem

Meet our Chicken Guru - Lisa Steele

Saskia- Our Guinea Pig Guru

Our Team

Return Policy

Picky Pet Promise - Satisfaction Guarantee

Shipping Policy – Fast & Furriest Shipping!

Shipping Fulfillment and Updates: Weather, Holidays, and Carrier Impacts

Expedited Shipping Options and Special Handling Requests

Shipping Restrictions & PO Box Information

Policy Exceptions

Refunds, Replacements, and Store Credit

Privacy & Trackers Concern

Privacy & Email Use

Speedy Shipping Secrets: Getting Your Bunny Jewelry Bling & Pet Supplies Faster!

How is my hay packaged and shipped?

Shipping, Policies and Guarantees

Autoship Terms, Conditions & Cancelation Policy

Auto-Ship & Save FAQs

How to Manage or Edit Your Autoship Subscription

Can I Use a Promo Code with Autoship?

How Does Autoship & Save Work?

Managing Your Autoship: Use a Web Browser, Not the App

Auto-Ship & Save

Wholesale FAQ

Wholesale

Rewards Program

Rewards Program FAQ

Birthday Rewards

Reward Point Redemption Cheat Sheet

How do I apply my Rewards discount at checkout?

Rewards & Discounts FAQ

Veterinary Disclaimer

Safety Disclaimer

Different Small Pet Select Hay Box? Matte vs. Glossy Packaging Explained

Are your willow, seagrass, and wood products chemically treated?

Small Pet Select Pine Pellets for litter boxes: why they are safer than wood stove pellets or other companies' pine pellets?

How to clean a litter box when using Small Pet Select pine pellets

Proposition 65 (Applies only to orders in, or shipping to California)

Bedding & Litter

Small & Medium Habitat Hideout Castle Assembly Instructions and Panel ID

Medium Habitat Hideaway Tunnel Panel ID

Medium Cuddle Pod Comparison Photos

Large Habitat Hideway Tunnel Panel ID

Habitats & Accessories

What is Grass Hay?

Benefits Of Hay For Guinea Pigs

Why does my pet need to eat hay?

What Varieties of Hay Does Small Pet Select Sell?

Timothy Hay Guaranteed Analysis

Pestavert: Small Pet Select's super safe external parasite repellent

Pestavert Application

Nutri-Rescue and Nutri-Recovery FAQ

Remedies and Supplements

Pet Greens FAQ

Herbs and Herbal Blends

Handcrafted Natural Products Disclaimer

Toys and Chews

Birthday Cake -Tropical Trio

Snacks and Treats

Products

How to get your pet featured in Top 10 Cuties of the Week

Top 10 Cuties of the Week Blog

Top 10 Cuties of the Week

RHD Virus - Information sheet on Rabbit Hemorrhagic Disease

Rabbits

General Questions

Niacin Levels in our Layer Feed

If I purchase the Layer Feed, do I need to add Grit or Oyster Shell to it?

Avian Influenza (Update)

Chickens

Pet Species

Moving? Need To Update Your Address?

Unsubscribe

Update Account Profile?

Account Management

Delivery & Tracking

UPS Holiday Schedule 2026

UPS My Choice

USPS Holiday Schedule 2026

USPS Informed Delivery

FedEx Delivery Manager

FedEx Holiday Schedule 2026

Shipping & Tracking

Problem with an Order or Product?

Delivery Issues, Damaged Packages & Shipping Claims

Order Changes, Cancelation?

International Shipping

Shipping

Accepted Forms Of Payment

Amazon, Chewy, PetSmart, and Retail Partner Purchases

Store Credit

Why does my browser say your site has so many trackers?

Orders

General

Bedding

Pellets

Herbal Blends

Nutri-Rescue & Nutri-Recovery

Gift Cards

Bundles & Combos

Ingredients, Sourcing & Safety

New Pet Parent Starter Guide

Military Discount

Discount Options

Guinea Pigs

Abigail

Belinda the Spokesrabbit

Weekly Cuties

Dr. Brem

Blogs

Join the Fun: Become a Small Pet Select Product Tester

Small Pet Select Product Tester!

Small Pet Select Vet Outreach Influencer Program

Small Pet Select Partnership Programs

How Do I Update My Email Preferences?

Account & Preferences