Shipping Policy – Fast & Furriest Shipping!Updated 17 hours ago
At Small Pet Select, we're committed to getting fresh products to you and your pets as quickly as possible.
Our Shipping Carriers
Starting September 30, 2026, orders over 15 oz ship with FedEx Home Delivery. Orders shipped before then may still be traveling with UPS, so please follow the carrier and tracking link in your shipping confirmation email.
Shipping Carriers by Order Weight
15 oz or less: USPS
More than 15 oz: FedEx Home Delivery
Warehouses
We ship from three U.S. locations, Arizona, Kentucky, and Washington, to help your order arrive quickly.
Orders may occasionally ship from a different warehouse depending on inventory, weather, carrier conditions, or to provide the most efficient delivery. In some cases, items in the same order may arrive separately.
Order Processing Time
Orders received before 7 PM EST typically process and ship the same business day.
Orders received after 7 PM EST process and ship the following business day.
Weekend Orders
Saturday orders are processed and shipped the next business day, except for orders from our Washington warehouse, which may be processed and shipped during its half-day Saturday hours.
Sunday orders are processed and shipped the next business day, except for orders from our Kentucky warehouse, which may be processed and shipped during its half-day Sunday hours.
USPS orders ship on business days only. FedEx orders may ship on weekends from our Kentucky and Washington warehouses during their half-day hours.
Weekend carrier pickup and tracking may vary, so packages may not receive their first carrier scan until the following business day.
Delivery Estimates
Delivery time depends on your location and your order's carrier. Your tracking link shows the most up-to-date delivery estimate. USPS delivery times vary by destination and are not guaranteed.
Weather, holidays, and busy sale periods can affect delivery times for all carriers.
Tracking Your Order
Once your order ships, you'll receive a shipping confirmation email with your tracking link. For FedEx deliveries, you can sign up for free with FedEx Delivery Manager to get delivery alerts, see a photo when your package is dropped off, leave instructions for your driver, and place a vacation hold.
If anything goes wrong with a delivery, please reach out to us and we'll work with the carrier for you.
Service Area & Address Requirements
We ship within the continental U.S.
A physical street address is required. We're unable to ship to P.O. boxes.
Please double-check your shipping address before placing your order. We're unable to take responsibility for packages that can't be delivered because of an incorrect or incomplete address.
Shipping to Alaska, Hawaii, Puerto Rico & Other U.S. Territories
We're not able to ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories at this time, though we hope to expand our shipping reach in the future. If you live in one of these areas, Walmart or Amazon may offer different shipping options for our products.
Free Shipping
Orders of $49 or more (after discounts, before taxes) ship free.
Orders under $49 ship for a flat rate of $4.99.
Expedited Shipping
Available for an additional cost.
Expedited orders must be placed by phone before the warehouse cut-off time.
Expedited shipping is not available on Fridays.
To request expedited shipping or for any shipping questions, contact our Customer Success team at 855-981-8080 or [email protected]. For more shipping information, see our Delivery & Tracking article.