UPS My ChoiceUpdated 5 days ago

Starting September 30, 2026, Small Pet Select orders over 15 oz ship with FedEx. UPS My Choice applies only to orders that shipped with UPS before then. For FedEx deliveries, see our FedEx Delivery Manager article.

What is UPS My Choice?

UPS My Choice is a free service from UPS that gives you more visibility into your incoming shipments.

To sign up or log in, visit UPS My Choice.

What if something goes wrong with my delivery?

If your package is delayed, damaged, missing, or shows delivered but you can't find it, please contact our Customer Success team. We'll work with the carrier for you.