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General

How do I introduce a new food? Short answer: slowly. Patiently. For a longer answer...

Hay

There's a problem with my hay order, what should I do? We’re so sorry for the inconvenience! Please don't dispose of the package or product before contacting customer service...

Bedding

Like all paper bedding suppliers, we determine paper bedding by volume, not by weight. Different paper beddings are made of different materials, and weight doesn’t really have much meaning; paper bedding is a compressed product. Because we hold ourse

Pellets

There are no nuts in the Premium Guinea Pig or Rabbit Food Pellets and there are no nuts in the factory where they are made. Just like you need sunlight to get Vitamin D, so do your guinea pigs and rabbits. We know lots of guinea pigs and rabbits liv

Herbal Blends

Herbs and herbal blends are a great foraging treat. As a treat they should not make up more than 10% of your pet’s diet. These are the herbs that should be rationed:. Single herbs - max 2 heaping tablespoons per day for a 12-pound rabbit. Young at He

Gift Cards

Absolutely! You can enjoy your shopping spree with the gift card as long as there's still some balance left on it. It's like the gift that keeps on giving!. I'm sorry, but currently, our system allows for only one form of payment per purchase. This m

Bundles & Combos

We cannot make substitutions in current bundles/combos but are continuing to offer new bundles/combos in response to customer requests and product demands. If you have an idea, let us know!.

Product Questions & Ingredients

We know how important it is to feel confident about what you’re feeding your little ones. Here are answers to some of the most common product-related questions. You’ll find full ingredient lists on each product page, including our hay, food, herbal b

Out of Stock & Substitution Policy

We do our best to keep all your favorite products in stock, but from time to time, substitutions may be necessary. Here's how we handle those situations and what to expect. If an item is out of stock at the time your order is processed:. We may remov

New Pet Parent Starter Guide

Welcome to the Small Pet Select family — and congrats on your newest (and furriest) family member! Whether you're new to rabbit care or just need a refresher, this guide will help you get started with the essentials. For the first 6–7 months:. Feed a