We're here to help! If you notice a problem or issue with a product in your order, please hold off on disposing or tossing out the product. The first step is to get in touch with our customer success team. This way, we can work together to resolve th
Can I change my order?. Once an order has been processed, changes cannot be made. However, if your order hasn't been fulfilled yet, cancelation may be an option. Please contact our Customer Success Team to discuss your options. Is it possible to edit
We only ship to within the continental United States from our US store. If you're across the pond in the UK, we've got you covered with our dedicated online store at https://smallpetselect.co.uk/#. Freight forwarding is always an option. A Google sea
Here's a simple breakdown of our shipping policy:. Orders totaling $49 or more (after discounts and before taxes) ships for FREE! No extra charges, just pure small pet goodness coming your way. Orders under $49, we have a flat rate charge of just $4.
At Small Pet Select, we’re all about keeping you and your furry (or feathered!) friends happy. Our Satisfaction Guarantee ensures that you receive high-quality products that meet our standards. Whether it’s hay, food pellets, toys, or treats, your pe
We accept all major credit cards for one-time orders, including:. We also accept:. Auto-Ship & Save subscriptions require a major credit or debit card to be kept on file for recurring payments. Acceptable forms of payment are:. *Prepaid Debit cards a
How do I Find My Store Credit Widget?. First log into your account. If you have an available balance, the store credit widget will display on any website page on the far right of the window. Where Can I Find My Store Credit Balance?. When you click o
We love working with small pet lovers, rescues, and potential partners! If you’re looking to collaborate, request a donation, or set up a wholesale account, you’re in the right place. We offer wholesale pricing through our dedicated platform:➡️ Apply
We’re so sorry to hear something wasn’t right with your order. Whether a product was damaged, missing, or not what you expected, we’re here to help make it right. Please send us the following to speed up your resolution:. Your order number. A brief d