Small Pet Select logo
Small Pet Select logo

All articles

Orders

Problem with an Order or Product?

We're here to help! If you notice a problem or issue with a product in your order, please hold off on disposing or tossing out the product. The first step is to get in touch with our customer success team. This way, we can work together to resolve th

Order Changes?

Can I change my order?. Once an order has been processed, changes cannot be made. However, if your order hasn't been fulfilled yet, cancelation may be an option. Please contact our Customer Success Team to discuss your options. Is it possible to edit

International Shipping

We only ship to within the continental United States from our US store. If you're across the pond in the UK, we've got you covered with our dedicated online store at https://smallpetselect.co.uk/#. Freight forwarding is always an option. A Google sea

Shipping

Here's a simple breakdown of our shipping policy:. Orders totaling $49 or more (after discounts and before taxes) ships for FREE! No extra charges, just pure small pet goodness coming your way. Orders under $49, we have a flat rate charge of just $4.

Satisfaction Guarantee & Exceptions

At Small Pet Select, we’re all about keeping you and your furry (or feathered!) friends happy. Our Satisfaction Guarantee ensures that you receive high-quality products that meet our standards. Whether it’s hay, food pellets, toys, or treats, your pe

Accepted Forms Of Payment

We accept all major credit cards for one-time orders, including:. We also accept:. Auto-Ship & Save subscriptions require a major credit or debit card to be kept on file for recurring payments. Acceptable forms of payment are:. *Prepaid Debit cards a